About this course
Empower your marketing and sales teams to provide unparalleled customer support with our intensive two-day onsite workshop. Tailored specifically for marketing and sales professionals, this program focuses on advanced customer support techniques to enhance customer satisfaction and loyalty. Through interactive simulations, case studies, and role-plays, participants will learn to effectively address customer inquiries, resolve issues, and exceed expectations at every touchpoint. Special emphasis will be placed on developing empathy, active listening skills, and problem-solving abilities to ensure exceptional customer experiences. Attendees will also explore strategies for leveraging customer feedback to drive product enhancements and business growth. By the workshop's conclusion, marketing and sales teams will emerge equipped to deliver outstanding customer support, foster customer loyalty, and drive revenue through superior customer experiences.
Duration - 2 Days
Most Suited for - Marketing, Sales and Customer Support Teams
Mode of Delivery - Onsite Workshop
Certification - 4kf Integro
